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Store Policy

SHG Flowers Store Policy

Welcome to SHG Flowers! We are dedicated to providing exceptional floral arrangements and customer service. Please review our store policy to understand our procedures and ensure a pleasant shopping experience.

Ordering
Custom Orders
Notice: For all custom orders with silk/real flowers please allow a minimum of 24 - 36 hours' notice.
Deposit: A 50% deposit is required for all custom orders to ensure timely processing and delivery. Non-refundable deposit up to owner discretion.
Same-Day Delivery
Cut-off Time: Orders must be received before 12:00 midday in the recipient’s time zone to assure same-day delivery.
Late Orders: Orders received after 12:00 midday will be delivered the following business day.
Payment
We accept all major credit cards, debit cards, and PayPal.
Payment is required at the time of placing the order.

Privacy & Safety

Privacy Policy for SHG Flowers

At SHG Flowers, protecting your privacy is essential. We are committed to safeguarding customer information from unauthorized intrusions and maintaining strict privacy policies to ensure your data is secure.

Privacy Concerns and Commitment

With the growth of internet services, we recognize the additional privacy concerns for consumers. We are dedicated to protecting your valuable information, such as your name, address, telephone number, and email address.

Use of Your Information

SHG Flowers may use your customer information to market new services that we believe will be of interest to you. We will not disclose your customer information to third parties for any reason without your consent. We do not use information about your internet activities or any personally identifiable information without your consent.

Disclosure Policy

SHG Flowers will not sell, trade, or disclose customer information gathered from our website without the customer's consent, except as required by subpoena, search warrant, or other legal processes, or in the case of imminent physical harm to the customer or others. When using consultants or agents to perform services on our behalf, we ensure that your information is protected.

Email Contents

We do not read or disclose private email communications transmitted through SHG Flowers, except as needed to manage the service or as otherwise authorized or required by law.

Liability

SHG Flowers and our network partners are not liable for any damage to your computer or software. We reserve the right to change the content of any web pages within our website without prior notice. We offer no warranties for products drop-shipped from vendors through our website.

Payment Methods

Payment Methods

We accept all major credit cards, debit cards, and PayPal.

Payment is required at the time of placing the order.

Offline Payments (cash/zelle/cashapp}

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